In our capacity as the manufacturer, authorised distributor and customer service, we offer a 24h fault rectification service for the products we distribute that also ensures the shortest reaction times on Sundays and bank holidays.

A permanent availability of a point of contact and minimal downtimes should a repair be necessary are not just catchwords as far as we are concerned, this has been reality for more than 45 years.

Our services comprise the:

• delivery, installation, commissioning and training
• maintenance and service
• process validation conform with the recognised guidelines
• IQ/OQ/PQ qualification
• permanent stocking of spare parts, consumables such as cleaning agents or indicator systems

More than 20 service technicians are at your service throughout Germany 365 days per year. The order acceptance and coordination is the central responsibility of our head office in Hamburg.